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Frequently Asked Questions
What is Physical Therapy?
Physical therapy is a health care profession which specializes in the prevention and treatment of conditions that may limit the body in performing optimal movement and function. Physical therapy may be an alternative to sugery, and/or the possible use of pain medication.
Who are Physical Therapists?
A physical therapist is a trusted member of your healh care team, who specializes in preventing and restoring mobility and function. Physical therapists are highly trained and licensed professionals, with extensive clinical background in diagnosing, treating, and preventing conditions which may limit mobility. Physical therapists are now required to receive a clinical doctorate degree from an accredited program.
MORE ABOUT PHYSICAL THERAPY AT www.moveforwardpt.com.
Should I see a Physical Therapist?
Everyone should have a physical therapist on their health care team, just as you would have a doctor and a dentist. If you have any type of movement dysfunction, limitations or pain, the physical therapists at PT Plus may be able to help.
Is Physical Therapy covered by my health Insurance?
As a rule, the answer is “yes”. Most insurance carriers have physical therapy coverage. At PT Plus, part of our “Personal Touch” is verifying your coverage for you. We have our own “in house” centralized billing staff that will be happy to work with you.
What are my financial responsibilities?
Our staff will strive to give you the most current information we have from your insurance carrier. You will be responsible for any deductible, coinsurance, and copay amounts. These are expected to be paid at the time of each visit.
Can I go to any physical therapy clinic?
For the most part, yes. As a consumer, you may choose where you go for physical therapy treatment. The clinic sites at PT Plus are all owned and operated by physical therapists only, therefore committed to, “physical therapy with a personal touch.” PT Plus is considered "in network" with most insurance carriers, as well as being Medicare and Medicaid providers. Please call 877-5PT-PLUS so we can answer your individual questions.
Do I need to see my doctor first?
Most states, including Wisconsin allow you to come for a physical therapy evaluation without a doctor’s referral. Some insurance plans may require a physician’s referral and/or signed plan of care. You may contact your insurance carrier directly, or call us at 877-5PT-PLUS, and our friendly staff will guide you.
Will you be in contact with my physician?
Yes, we will make sure they receive a copy of your initial evaluation for their review, as well as updated reports prior to any appointments you have with them. Always communicate with your physical therapist in regard to this.
What should I expect at my first appointment?
This is commonly referred to as the initial evaluation. Please bring the following items:
- Your insurance card
- All information, including claim # if work comp or auto accident
- Photo ID
- Referral from your doctor, if required
- Comfortable clothing
Please plan on arriving several minutes prior to your appointment, to allow time for necessary paperwork. This will allow you to spend more time with your physical therapist. You may also download the paperwork prior to your appointment (Intake Form). The physical therapist will begin the evaluation process with questions in regard to your medical history, your current problems/concerns, and your specific goals from treatment. This is then followed with an examination which may include tests and measurements. Your phyical therapist will then develop a plan of care with specific goals and treatment.
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